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ORDERING INFORMATION

Ordering on alberianandaulde.com is easy!

After you have added all the items you wish to purchase to your cart, your cart will be displayed with all your items in it. When you are ready to complete your order, you may proceed to checkout.

The final step of the checkout process is to review your order, and click on the “Place Order” button.

Once you have placed your order, you will receive an immediate order confirmation email. Then, you will receive a second email when your order ships.

If your piece is a special order, you will receive an email with an estimated ship date and any other updates regarding your pieces.

If you have questions at any time about the status of your order or our jewelry. please do not hesitate to email or call us!

Customer Service: 1-800-757-4728
Email: info@alberianandaulde.com

ORDER PRODUCTION TIME

All of our jewelry is 100% hand-made in New York City and New Jersey. Your pieces will be customized per your specifications.

Most items are in stock and will ship within 5 business days; however, certain items, such as rings that are made to size and other custom orders will require a 3-4 week production time. Once these pieces are in production, they are non-cancelable and non-returnable for obvious reasons.

There is a 24 hr period to cancel ANY orders.

If you need your jewelry in a hurry, please contact us and we will be able to let you know if an item can ship immediately.

PAYMENT INFORMATION

All online orders must be paid with a credit card. We accept Visa, MasterCard and American Express.

All orders over $5000. must be paid with American Express.

Please note that your credit card will be charged at the time of checkout for all items in your cart.

In order to make purchases online at alberianandaulde.com, you must have both a shipping address and credit card billing address within the United States. Your billing address must match the billing address of the credit card used for purchase.

All credit card transactions are confidential. Information is verified and protected by Authorize.Net, one of the industry leaders in SSL encryption.

SALES TAX

All orders shipped within the state of New Jersey will incur an additional sales tax of 7%.